
Originally Posted by
crudio
I'd like to weigh in on the discussion of a Marty Facebook page and other social networking activities.
My position was created last year to consolidate and improve our marketing and communications-related activities. Among these activities is social networking. Obviously, I and others at the Obs realized that there is a LOT more we could be doing in this realm. However, the reality is that we have a small staff, and must focus our time and efforts on mission-critical operations.
Yes, creating a Facebook page or Twitter account is quick and easy to do. However, such social networking outlets are only popular and effective when they are updated regularly with interesting information. As a member of the Observatory's valley staff, I am able to provide information about events and organizational activities, but let's be honest -- nobody follows the Obs to hear about our latest matching grant or website update! It's the activities at the summit weather station that people want to hear about -- the weather, the crew, and yes, the cat. So, while creating a Facebook page seems like an easy enough task, it actually involves a lot of people making a commitment and fitting it into their schedules. This time of year is a bit slower on the summit, but once EduTrips, tours, school groups and the rest of the summer madness hits, it's a whole different story.
I firmly believe that this is a natural growing pain, that can and will be worked out with time. A lot of businesses are beginning to experiment with social networking outlets right now, and are struggling to figure out where it fits withing their organizational structure. Some have figured it out -- who the best administrators are, what content is popular, how often to make updates, and most importantly -- how to make their efforts pay off. So many others, however, have thrown up pages just to say they have one, without making a commitment to maintain them. And the only thing more lame than not having a page, is having a page that stinks and reflects negatively on the organization.
Given the high level of interest among the Obs staff and its constituents, I do hope to continue cultivating our social networking efforts. However, I ask your patience and understanding if it seems like we could be doing more. We are a small organization, undertaking a lot of large tasks. And especially in this dismal fundraising climate, we must be good stewards of our constituents' donations by first and foremost working to ensure the success of our mission-critical operations.