Page 1 of 2 12 LastLast
Results 1 to 10 of 18

Thread: Trouble Viewing MWOBS Premium Content?

  1. #1
    Join Date
    Mar 2009
    Location
    Southeastern PA
    Posts
    2,030
    Thanks
    715
    Thanked 317 Times in 240 Posts

    Default Trouble Viewing MWOBS Premium Content?

    Has anyone had trouble viewing the premium content after logging in? For myself, I am able to log in, but then after trying to view, say the latest obscast, it tells me to log in or join. I am a member and already logged in. Just wondering if anyone else is having the same issue. Thanks!
    Bob

    I never want to see a day
    That's over forty degrees
    I'd rather have it thirty,
    Twenty, ten, five and let it freeeeEEEEEEeeze!

    My Seek the Peak 2014 Photo Set

  2. #2
    Join Date
    May 2007
    Posts
    125
    Thanks
    0
    Thanked 52 Times in 23 Posts

    Default

    Clear your cookies and temporary internet files

  3. #3
    Join Date
    Mar 2009
    Location
    Southeastern PA
    Posts
    2,030
    Thanks
    715
    Thanked 317 Times in 240 Posts

    Default

    That didn't work. I couldn't view the Obscast last month either. I may have to have my account looked at.
    Bob

    I never want to see a day
    That's over forty degrees
    I'd rather have it thirty,
    Twenty, ten, five and let it freeeeEEEEEEeeze!

    My Seek the Peak 2014 Photo Set

  4. #4
    Join Date
    Mar 2010
    Location
    Taunton, Ma
    Posts
    354
    Thanks
    146
    Thanked 112 Times in 72 Posts

    Default

    I'm having the same problem....
    Club Member, Mt Washington Observatory
    ~ Everything happens in it's own time ~

  5. #5
    Join Date
    Mar 2009
    Location
    Southeastern PA
    Posts
    2,030
    Thanks
    715
    Thanked 317 Times in 240 Posts

    Default

    Quote Originally Posted by BAXTERCA2 View Post
    I'm having the same problem....
    Thanks Karen. I'm going to send an email today to see if they can take a look at it.
    Bob

    I never want to see a day
    That's over forty degrees
    I'd rather have it thirty,
    Twenty, ten, five and let it freeeeEEEEEEeeze!

    My Seek the Peak 2014 Photo Set

  6. The Following User Says Thank You to Snow Miser For This Useful Post:

    BAXTERCA2 (08-23-2011)

  7. #6
    Join Date
    Dec 2006
    Location
    Bridgewater, CT
    Posts
    122
    Thanks
    53
    Thanked 48 Times in 28 Posts

    Default

    After seeing this post, I thought I would check it out. I'm having the same issues. I can sign in, but cannot view any premium content. This must be fairly widespread.

  8. #7
    Join Date
    Apr 2006
    Posts
    247
    Thanks
    21
    Thanked 28 Times in 16 Posts

    Default

    Are you still experiencing an issue? I haven't had a problem since first trying a couple of hours ago.

  9. #8
    Join Date
    Mar 2009
    Location
    Southeastern PA
    Posts
    2,030
    Thanks
    715
    Thanked 317 Times in 240 Posts

    Default

    Yes, still cannot view the Obscast. I get the message below. And when I click on one the the current video links, I am redirected back to the main Premium Content page.

    The Mount Washington ObsCast is only available to current members of the Mount Washington Observatory. If you are not yet a member, visit our membership center to join.

    Non-members are welcome to browse the ObsCast archive. However, only these six sample videos are available for viewing by non-members.

    If you are a member and unable to play all videos, please sign into your MWO Web Account, then revisit this page.
    Bob

    I never want to see a day
    That's over forty degrees
    I'd rather have it thirty,
    Twenty, ten, five and let it freeeeEEEEEEeeze!

    My Seek the Peak 2014 Photo Set

  10. #9
    Join Date
    Apr 2006
    Posts
    247
    Thanks
    21
    Thanked 28 Times in 16 Posts

    Default

    Hummm... Just viewed current ObsCasts without an issue. Can you click on the My Web Account link atop the main MWOBS page, then on the Sign Out button. Next, proceed to sign back in right on the same page which should now have a sign in box.

    Note that if you enter the wrong username or password and see a page with purple boxes, click on the My Web Account link atop the page once again, and sign in only on the My Web Account page. If you use the purple box page to sign in, you will not have premium content privileges.

  11. #10
    Join Date
    Mar 2009
    Location
    Southeastern PA
    Posts
    2,030
    Thanks
    715
    Thanked 317 Times in 240 Posts

    Default

    Robert, followed your instructions, and still cannot view any premium content. Also tried viewing the WindSwept issues, and still the same result.
    Bob

    I never want to see a day
    That's over forty degrees
    I'd rather have it thirty,
    Twenty, ten, five and let it freeeeEEEEEEeeze!

    My Seek the Peak 2014 Photo Set

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •